Pickup, Drop-off & Delivery

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Pickup & Drop-off

The storefront pick-up and drop-off options are best for those who need more specific work, such as instrument repairs, string changes, sound checks, etc. The pick-up and drop-off area is near the front door of the showroom and is indicated by a sign which says Day Murray Music pickup. Appointment scheduling for pickup and drop-off is between 10 a.m. & 6 p.m. Monday through Saturday. 

Please call ahead to schedule an appointment for all deliveries, as well as to receive instructions.


Delivery Service:

Delivery service is free for customers purchasing a new instrument, or trading up to a new level of instrument. For all other deliveries, there is a $15 fee. Deliveries will typically be between 9:30 a.m.- 1:30 p.m., Monday through Saturday, and sometimes available outside those hours by request. Appointment scheduling for deliveries is between 10 a.m. & 6 p.m. Monday through Saturday. Please call 801-288-9999 to schedule an appointment.


If you would like to purchase a new instrument or trade up to a higher quality or new size, please contact the store. Adam Day will personally trial instruments in the respective size and quality requested and select the choicest instrument and bow to match. He will then make any final adjustments to assure the best tone possible. Adam will do the instrument selection process using the most responsible measures, by using a mask and towel while trialing the instrument, and washing hands before and after doing so. Instruments traded or purchased using the delivery service will be eligible for up to 100% trade-in within three months. 

Deliveries are available to those within the Salt Lake Valley. Furthermore, deliveries are also available to those who live within 10 miles of the Silicon Slopes, in the Utah Valley area.


The eligibility for the 100% trade of delivered instruments within three months are as follows: 


1) The instrument & bow must be in like-new quality with no cosmetic or structural damages. (Assessment by string specialist upon trade.)

2) The strings on the instrument must show no excessive wear, which exceeds the typical wear seen on strings within three months. (Assessment by string specialist upon trade.)

Please call ahead to schedule an appointment for all deliveries, as well as to receive instructions.